Big Rig Towing & Recovery extends exceptional customer relations

One of our customers, Susan at IAA, was overjoyed and surprised when she was able to be a rotator operator in training today!

When Big Rig was called to remove a severely burnt truck from a repair facility to be taken to IAA for investigation and eventual disposal, Susan asked that when Big Rig arrived if she could watch the rotator in action. The owner of Big Rig Towing & Recovery, Rick Paley, more than happily not only showed but taught and allowed Susan to operate and actually rotate the damaged truck off one of our tandem decks into IAA’s yard.

A once in a lifetime opportunity, Susan was extremely overjoyed to be operating such an amazing piece of equipment.

As ongoing good customer relations, Big Rig Towing takes pride in being able to explain and demonstrate the capabilities of our tow trucks to our customers and their employees.

 

Emergency? With Big Rig Towing you’ll be back on the road in no time

Have you ever seen a big rig carrying a load of plywood on the highway? It’s quite a sight, but unfortunately, accidents can happen, and when they do, the results can be messy. That’s where Big Rig Towing & Recovery comes in.

A while back we were called to the scene of an accident where a big rig carrying hundreds of sheets of plywood had rolled over, spilling its cargo all over the place. It was a mess, but we knew just what to do.

First, we got to work recovering the rig itself. Our team of experienced professionals carefully righted the overturned truck and got it back on its feet. Once the rig was secure, we turned our attention to the scattered plywood.

It may not seem like a big deal, but a little bit of plywood can go a long way when it comes to causing trouble on the road. Even a little bit of wind can send those sheets flying, creating a dangerous situation for other drivers. So, we made sure to clean up every last piece.

Thanks to our team’s quick thinking and expertise, we were able to get the scene cleaned up and back to normal in no time. The field was left no worse for wear, and the driver was able to get back on the road.

At Big Rig Towing & Recovery, we pride ourselves on being available 24/7 to help drivers in need. If you ever find yourself in a tough spot on the road, don’t hesitate to give us a call at 1 (866) 398-7444. With our help, you’ll be back on the road in no time!
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Call Big Rig Towing at 1 (866) 398-7444 for IMMEDIATE 24/7 service!

Big Rig Towing and Recovery provides 24 hour personalized dispatch service that is dedicated exclusively to the transportation industry. Our company, with combined experience of over 150 years, can be reached, toll-free, from anywhere in North America.

Towing services we provide include, but are not limited to:

  • Damage Free Under Reach Towing
  • Trailer Lifts
  • Coach, Motor Home, and Bus Towing and Hauling
  • Winching
  • Tractor Swaps
  • Tractor Service
  • 12 and 24 volt boosts
  • Crane Service
  • Air Cushion Recovery
  • Indoor Secure Storage
  • Outdoor Secure Storage

Our heavy duty towing and recovery division consists of fifteen units, thirteen tandem axle and two tri-drive units. All fifteen trucks are equipped with under reaches for damage free towing.

Big Rig can tow anything from a 1-ton body job to a large multi-axle crane! We are licensed and insured for all Canadian and US jurisdictions. Rest assured that while your rig is in our control it is covered by the finest insurance available to our industry.

Make sure your load is secure!

The danger in trucking isn’t always with sketchy weather or poor road conditions. It can be as simple as just not tying down your load properly.

How many times have you seen a big truck with an even bigger load trying to negotiate around a tight corner looking like it was going to topple over? Or a flat deck with a load wider than the deck and not looking like it was centered? You can tie it down but if it’s not in the right place to begin with you’re going to have issues.

Big Rig Towing lifted this heavy 65,000 pound steel coil from it’s deck after it shifted during transport. Not an easy task to pick it up and transfer it to another trailer, but having state-of-the-art equipment makes a huge difference.

So why risk it? Know which tie-downs to use and how to safely strap down your load so it does not shift or affect your centre of balance.

In the event this happens to you Big Rig is here to help. Just call toll free 1 (866) 398-7444 for 24/7 service.
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Big Rig Towing Secure Your Load     Big Rig Towing Secure Your Load

Big Rig to the ditch rescue!

Canadian winter weather can be pretty unpredictable so if you’re a driver who spends a lot of time on the highway, be proactive and keep our number on hand.

As in the image below, sometimes it is almost impossible to see where the road ends and the ditch begins. Add blowing snow to the mix and the equation becomes even harder to discern. Under extreme conditions it is a testament to the drivers of big rigs that more don’t end up in the ditch.

When temperatures go below -30 ending up in the ditch, whether day or night, presents a whole new set of problems. Not just for the driver of the rig but for the tow truck operators as well. Keeping warm and safe while working with thousands of pounds of frozen steel is a difficult process.

Because the human body is mostly made up of water and we know that water freezes at -32C getting stuck in the ditch on a -40 degree night becomes more of a timely rescue than a tow.

We hope you never find yourself in this position, but rest assured if you do, Big Rig Towing & Recovery offers 24/7 dispatch service!

To reach us toll free, call 1 (866) 398-7444

Burnt combine rescue!

Unfortunately accidents happen and in this case fire badly destroyed a combine. Extremely frustrating for the owner and extremely difficult to remove from the property. Big Rig to the rescue!

Your #1 source for heavy duty recoveries, Big Rig Towing has a modern, state-of-the-art, fully equipped fleet specifically designed for all sorts of rollover & recovery work.

We were on the scene to lift the heavy combine and prepare it for transport off the property with our 75-ton rotator tow truck. An expert rotator operator can make all the difference in getting your towing situation resolved quickly and safely.

We are licensed and insured so rest assured that while your property is in our control it is covered by the most comprehensive insurance available to our industry.

Call Big Rig Towing & Recovery toll free at (866) 398-7444 for 24/7 service!
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Fog and trains don’t mix when it comes to railway crossings and vehicles of any size

Fog related accidents usually result in head-on and rear-end collisions, two of the most common fog-related incidents. A recent study showed that more instances of fog-related crashes occurred in the early morning hours from December to February.

This rig ran amiss of a freight train in the fog and became one of many like incidents that occur across the country in poor driving conditions.

Fortunately the driver was not injured and Big Rig Towing was able to use their 75-ton rotator to clear the wreckage and get the train on its way and the driver to safety.

Big Rig Towing can do more than just tow your distressed rig or heavy equipment. We have a solid reputation for doing heavy lifting and moving. If you find yourself in a disabled or precarious situation give Big Rig Towing a shout toll free at 1 (866) 398-7444. We offer 24/7 dispatch service.

 

Blast from the Past

Big Rig Towing prides itself on its record for recovery and safety. This week we’re featuring some images of rescues from the past. There is always a picture or two for every tow and every picture tells a story.

Big Rig Towing. Problem Solved.

If you find yourself in a disabled, precarious or emergency situation give Big Rig Towing a call at 866-398-7444. We’re available 24/7 to service all your heavy duty towing and recovery requirements.
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Rock & Roll

Literally, the hardest thing for any rig operator is to keep the truck on the road once the centre of balance gets the least bit off.

This rig carrying a load of rocks got off the pavement just enough to send it into the ditch. That’s definitely a heavy cleanup but, Big Rig Towing got the job done and transported the damaged rig back to the shop for repairs.

We make hundreds of these rescues and recoveries every year, and while they all present individual challenges, they are all resolved at the end of the day.

Call Big Rig Towing at 1 (866) 398-7444 for IMMEDIATE 24/7 service!