Be safe – stay in your rig & call for a tow

Having your rig break down is always stressful. If you find yourself in this position, especially on a major roadway or jam-packed highway, look for an emergency lane to pull into so you can stop more safely or pull over onto the hard shoulder.

Being stranded on the shoulder of the road can be extremely dangerous so pull over as far to the right as safely possible. Traffic zooming by creates a whole new level of danger and is the most common cause of collision and other injuries.

If you find yourself broken down in any situation, high traffic or otherwise, be alert. Stay in your rig as long as possible & call for a tow.

The coronavirus continues to be top of mind as we practice physical distancing and try to keep each other healthy and safe. Big Rig Towing not only makes sure that its staff are fully trained in traffic safety and recovery methods when on the scene, but have been instructed on best hygiene practices to ensure the safety of themselves and our customers when called to a big rig break down.

To reach us toll free, call 1 (866) 398-7444.

This May Long Weekend will look a little different

With the Victoria Day Weekend approaching, there are still many public health restrictions in place to prevent the spread of COVID-19 and many businesses and services will be closed.

Unfortunately it won’t be May long weekend cottage life and camping as usual either as all National and Alberta parks are closed to visitors and Parks Canada is recommending to ‘stay home’. If you are planning on heading out, be sure to check your local area rules and regulations beforehand.

Highways through National parks will remain open which means that there will be drivers on the road, particularly our hardworking truckers delivering essential goods, and unfortunately there will still be breakdowns and accidents. Big Rig Towing & Recovery will continue to deliver “critical” services on our highways. If you find yourself in need of rescue, we can be reached 24/7 at 1 (866) 398-7444.

Even though our weekend dreams may be dashed, it’s important to remember that these circumstances aren’t forever. There will be many more long weekends ahead to enjoy when safe to do so, and with everyone working together to get through this, hopefully that time isn’t in the too distant future. Let’s do our part and make the best of our uncertain times.

Have a safe and relaxing long weekend.

We are surrounded by COVID-19 reminders

With near daily reminders about the challenges of COVID-19, even though they are well-meaning messages, they can become exhausting. That said, the COVID-19 virus and infected carriers could be anywhere. Better we continue to think ahead about the actions we can take to stay healthy and prevent the spread of this illness, don’t you think?

If we all do our part and continue to follow the experts’ recommendations, our “new normal” has the potential to help us get through this health challenge more quickly. Read COVID-19 Workplace Tips for Employees for the right information about healthy habits to follow.


Stay Healthy & Help Prevent the Spread of COVID-19

As cases of the coronavirus (COVID-19) continue to spread, Big Rig Towing & Recovery Ltd. would like to share our plan to continue service while we all work through this difficult time.

  • Our Towing Professionals have been instructed on best hygiene practices to ensure the safety of themselves and our customers
  • Towing services will continue
  • Our phone lines will continue to be answered 24/7
  • Minimize customers riding with the towed vehicle and strongly encourage alternate arrangements be made for pickup of your driver
  • Invoices (for the interim) will no longer require a signature. Towing operators will require a name and contact number. Copies of invoices can be emailed upon request. PO’s can be phoned or emailed in.

For any questions please do not hesitate to contact Big Rig Towing & Recovery Ltd.

We continue to think ahead about the actions we can take to stay healthy and prevent the spread of this illness.


Greg Smith
General Manager

Big Rig Towing & Recovery Ltd.
Ph 403 444 0009
1 866 398 7444