Big Rig Towing & Recovery extends exceptional customer relations

One of our customers, Susan at IAA, was overjoyed and surprised when she was able to be a rotator operator in training today!

When Big Rig was called to remove a severely burnt truck from a repair facility to be taken to IAA for investigation and eventual disposal, Susan asked that when Big Rig arrived if she could watch the rotator in action. The owner of Big Rig Towing & Recovery, Rick Paley, more than happily not only showed but taught and allowed Susan to operate and actually rotate the damaged truck off one of our tandem decks into IAA’s yard.

A once in a lifetime opportunity, Susan was extremely overjoyed to be operating such an amazing piece of equipment.

As ongoing good customer relations, Big Rig Towing takes pride in being able to explain and demonstrate the capabilities of our tow trucks to our customers and their employees.